What are the shipping options?

All orders placed on DULCET are shipped through our various courier partners such as Blue Dart, Delhivery, FedEx, etc.

How can I track my order?

Yes, you can easily track the status of your order by clicking on this link http://tracking.dulcetelectronics.com & entering your order id that you have received through email & sms on your phone after placing the order with us.

Can I make changes or cancel an order that I already placed?

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Who's your delivery partner?

At Dulcet we have tie-up with various delivery partners like Bluedart, Fedex, Delhivery, Ecomexpress, Ekart, ShadowFax, Gati, Xpressbees, DotZot & so on to make sure that we can deliver your order in the quickest time possible by choosing the fastest delivery partner to your location.

What are the payment methods?

We support the following payment methods at Dulcet:

  • Debit Card
  • Credit Card
  • Net Banking
  • E-wallets
  • UPI Apps
  • Cash on Delivery (under Rs.10,000)
What is your return and cancellation policy?

For detailed information related to return, exchange or cancellation of your order, please go through with our return and cancellation policy page. Click to visit

How can I return my order?

To return your order, consider the following points:

  1. Visit the Orders Page. Click to visit
  2. After that, submit a return request.
  3. Once your return is requested, we will get your order picked up and will process your refund as soon as possible.
Can I exchange my order instead of returning it?

Yes! If you’ve ordered the wrong product or want to exchange your product due to any reason, consider the following points:

  1. To exchange your product purchased from DulcetElectronics.com, visit your Orders Page by clicking on this link https://dulcetelectronics.com/my-account/orders/
  2. After that submit a return request.
  3. Once a return is requested, we will get your order picked up and deliver your desired product to you as soon as possible.
Where is my refund?

Once we receive your return, your refund will be processed within 48 working hours. After the Refund is processed it may take 5-7 Business Days to reflect in your Bank Account.

Is there any discount coupon available right now?

Yes! You can enjoy 10% discount on any product using coupon code : NEW10.

Also, there is an extra 5% Discount on Online Payments Made from Debit Card, Credit Card, Net Banking, E-wallets & UPI App via PayUmoney.

Do you accept wholesale discount?

Yes! We do accept the wholesale discount. To get a quote, feel free to contact us directly via Bulk Order or B2B Enquiry page.

Still have a question?

Please contact us for more information.

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